Zhuhai Weemay Print Imaging Products Co., Ltd.

Expert supplier for toner and label tape


5 Common Toner Cartridge Problems and How to Fix Them

A toner cartridge, also called laser toner, is the consumable component of a laser printer.

1. Printer door/cover won’t close

Solution: Firstly, check to ensure that you have the right brand and type of toner for your printer, and you probably have your toner cartridges installed incorrectly. Remove them and re-install them, making sure everything clicks into place as it should. This is a pretty simple toner error fix.

hp laser printer

2. Half-page printouts

First, make sure you’ve got your paper aligned correctly inside your paper tray. If your paper guides are not adjust properly your printing can be seriously compromised.

Turn off and restarting everything, if all else fails, you might to try replacing the toner cartridge with a new one.

3. Printout Blemishes

Blurring, Smears, and StreaksThese issues can be caused by a defective toner cartridge or not installed correctly.

  • First, print several blank pages and see if this fixes the print quality.
  • Next, try cleaning the internal components of the printer like the laser scanner/mirrors.
  • If this does not fix the issue, re-install the toner cartridge.

Fading – When a toner cartridge is low on toner, fading will often occur. When this is the case, simply replace and your printouts should no longer have printer toner problems. If your printer is not low on toner and your printouts are still fading, it could be caused by a transfer roller issue or a laser mirror that needs to be cleaned.

Blank Spots – Blank spots can be caused by a defective toner cartridge or other issues with the printer, potentially a damaged transfer roller. First, if possible, inspect the inside of the printer to see if there are any visible obstructions. If there aren’t, replace the toner cartridge and see if that removes the blank spots. If it doesn’t, replace the transfer roller and see if that removes them.

HP Laser Jet 1150 Printer toner cartridge

4. Trace of color on black and white Printout

Firstly, clean your printer, then replacing the leaked toner cartridge.

5. Low toner warning

It is likely the toner running out too quickly, shake to get more out of it, if no improvement, it’s time to upgrade the toner supply, add toner or replacing with a new one.

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