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Automate production workflow. RICOH TotalFlow Producer!

Intuitive print-on-demand SaaS application automates the entire production workflow of submitting print jobs, performing malware detection, performing pre-flight checks, and ensuring print readiness without operator intervention or IT expertise. Print suppliers can now use Ricoh’s new cloud-based RICOH TotalFlow Producer to transform and automate their entire production workflow.


Exton, PA, February 9, 2023 – Ricoh today announced the launch of its latest production workflow technology, the most comprehensive Software-as-a-Service (SaaS) solution that enables printers to Automate its work production process. Making its global debut at Hunkeler Innovationdays 2023 at the Lucerne Exhibition Center in Lucerne, Switzerland, from February 27 to March 2, RICOH TotalFlow Producer brings together print jobs from multiple submission sources into a unified cloud-native location. This enables printers to effortlessly view and edit jobs in a cost-effective and error-reducing solution that seamlessly integrates into a customer’s existing environment, regardless of vendor.

Print suppliers can now use Ricoh's new cloud-based RICOH TotalFlow Producer to transform and automate their entire production workflow

Ricoh TotalFlow Producer to be showcased at Hunkeler Innovationdays 2023

RICOH TotalFlow Producer automatically submits and merges jobs from multiple sources, such as e-mail, network printing, and file transfer services. The automatic preflight feature helps identify file issues including missing fonts, inaccurate page sizes, poor image resolution, incorrect colors, and more. This helps in-house and commercial print service providers (PSPs) eliminate errors, reduce costly reprints, save valuable time and improve customer service levels. The app also improves the overall customer experience by providing a personalized job upload portal where job status can be viewed. An easy two-way communication method within the portal will eliminate the need for time-consuming post-order follow-up interactions.

“Production printers must manage an increasing number of short-run jobs, with shorter turnaround times than ever before, in order to win business and stay profitable. To help them meet these demands, we continue to innovate our cloud-based infrastructure, which The facility launched in 2018 on the Amazon Web Services platform for production workflow solutions,” said Chris Reid, vice president of global software and services at Ricoh. “By hosting in the RICOH TotalFlow™ Cloud, we can meet our customers’ growing needs for improved data security, efficiency, scalability, and affordability without the need for expensive IT infrastructure or expertise.”

RICOH TotalFlow Producer will be licensed via a monthly subscription and will be available as a free trial starting in summer 2023.

Together with TotalFlow Producer, Ricoh will showcase two of its market-leading vendor-neutral solutions that enable printers to unlock the full potential of their business. Ricoh Supervisor™ is Ricoh’s first SaaS production workflow application that collects and visualizes operational data into a web-based dashboard to optimize equipment utilization and operational throughput. Ricoh ProcessDirector™ supports continuous feed and sheetfed production printers and is designed to automate data-driven workflows. The PRINTING United Alliance 2022 Pinnacle Product Award integration between Ricoh ProcessDirector and Ricoh Supervisor also provides advanced visibility down to the document level, including insights into production volumes. In addition, Ricoh will demonstrate for the first time on a global scale the latest integration between Ricoh Supervisor and Hunkeler front and rear equipment, which collects equipment statistics and then interprets the data to help identify ways to improve efficiency.

In addition to the event in the showroom, Ricoh will also be discussing innovations in workflow automation in the digital printing environment at the DOXNET Live conference, which will be held on February 28 as part of the Hunkeler Innovationdays.

For more information on RICOH TotalFlow Producer, please visit this page: https://global.ricohsoftware.com/products/ricoh-totalflow-producer

| About Ricoh |

Ricoh is empowering the digital workplace with innovative technologies and services that enable individuals to work smarter, anywhere.

With knowledge and organizational capabilities accumulated over an 85-year history, Ricoh is a leading provider of digital services, information management, and printing and imaging solutions designed to support digital transformation and optimize business performance.

Headquartered in Tokyo, the Ricoh Group’s main operations span the globe, and its products and services now reach customers in approximately 200 countries and regions. In the fiscal year ending March 2022, Ricoh Group’s global sales were 1,758 billion yen (about 14.5 billion U.S. dollars).

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