Zhuhai Weemay Print Imaging Products Co., Ltd.

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How to Fix my Offline Printer?

It is a frequent problem for many users that discover the printer is unresponsive or consistently unreliable. We’ll look at muliple causes resulting in the offline printer in this post, and there are also some advice on how to bring it back online.

When the printer is not currently connected or communicating with the computer or network that it is supposed to be connected to, the printer will not be able to print. There are four causes of this situation.

Connectivity Issues

The most frequent cause of an offline printer is connectivity issues. It’s possible that your printer’s Wi-Fi or Bluetooth connection is having trouble connecting because of a weak signal, interference from other devices, or issues with your router.

Driver Issues

Drivers are software programs which enable the printer to communicate with your computer. Outdated or corrupt printer drivers is also a cause of the offline printer.

Paper Jams

the printer automatically stops when a paper jam occurs, in orther to prevent any further damage to the printer. As a result of it, the printer may go offline.

A Settings Error

There might be a setting error like the printer is not the default printing device and it has not been selected for the print job, which can cause the printer offline.

Other reasons

Firmware issues, low ink or toner, incompatible print settings (e.g. paper size), blocked print head, and security settings.

How To Get Your Printer Back Online:

  • You could connect the Printer to the Computer via USB. If that resolves the issue, the Wireless connection will be the issue.
  • Sometimes you need to restart the printer.This causes a reboot to clear any temporary system glitches.
  • Remove all pending print jobs.
  • Check your printer’s paper tray and see if it needs clearing.
  • Update the printer drivers.
  • If all else fails, reinstall the printer.

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